Joel Vicente, Pht, PTRP

Founder & Physiotherapist – Physio Pain Solutions Inc.

Joel Vicente is a licensed physiotherapist and a member of both the Ordre professionnel de la physiothérapie du Québec (OPPQ) and the Canadian Physiotherapy Association. In 2019, he completed his physiotherapy equivalency program at McGill University in Montreal, Quebec, Canada. He is also trained in McKenzie Mechanical Diagnosis and Treatment (MDT).

With over 17 years of experience as a physiotherapist in the Philippines, Joel has extensive expertise in treating musculoskeletal and neurological conditions. He was the co-owner and manager of Active Life Chicago Antipolo, specializing in rehabilitation and pain management. Additionally, he worked at Physical Rehabilitation Medicine - MCU FDT Medical Foundation, primarily treating geriatric, musculoskeletal, and neurological patients.

Beyond physiotherapy, Joel has a strong background in fitness and personal training, working for over eight years with athletes, special needs children, and individuals striving to maintain a healthy lifestyle at Gold’s Gym Philippines, and Slimmers World International.

Driven by a deep passion for helping others, Joel is actively involved in community initiatives that promote health, wellness, and rehabilitation. He works closely with organizations dedicated to supporting individuals recovering from injuries, managing chronic pain, and improving their overall quality of life.

Outside of his professional life, Joel enjoys playing basketball and volleyball and loves spending time with his kids ice skating, skiing, and introducing them to Jiu-Jitsu. He finds joy in fostering their athletic development and sharing his love for sports and movement as a way to stay active and build confidence.

As the founder of Physio Pain Solutions Inc., Joel remains committed to providing comprehensive, evidence-based physiotherapy, ensuring that his clients receive the highest level of care to reduce pain, restore function, and enhance well-being—both in the clinic and within the community. 

Maria Gloria Vicente, BSN, RN, MSN, 

Registered Nurse | Aesthetic Nurse Injector 

With over 15 years of experience in healthcare, Maria Gloria Vicente brings a unique blend of clinical expertise and aesthetic skill, ensuring safe, effective, and compassionate care for her clients.

She earned her Bachelor of Science in Nursing (BSN) in 2006 in the Philippines, where she first honed her skills in high-pressure environments such as the ICU and ER. This extensive background has shaped her patient-centered approach.

Maria's commitment to continuous education keeps her at the forefront of medical and aesthetic advancements. Whether you are seeking clinical care or aesthetic treatments, her goal is to deliver results that are not only beautiful but also safe and effective. With a strong foundation in critical care nursing and aesthetic services, she is the trusted professional to meet your needs with confidence.

Joebet Claveria

Certified Massage Therapist – Physio Pain Solutions

Professional Background

Joebet Claveria is a highly skilled and certified massage therapist with over nine years of experience in Montreal, Quebec. She received her certification from the IKRA Academy of Massage Therapy in Verdun and was a respected member of the ACTMD (Association Canadienne des Thérapeutes en Médecines Douces) from 2015 to 2024. As of 2025, she is now part of the Réseau des Massothérapeutes Professionnels du Québec, further solidifying her commitment to excellence in therapeutic care.

Achievements and Recognition

In January 2025, Joebet was honored with the "Best of Montreal" award in the Massage Therapy category by The Suburban magazine—an acknowledgment of her expertise, dedication, and outstanding client care.

Specialization and Services

Joebet offers a variety of specialized therapeutic massage services tailored to meet the unique needs of each client, including:

• Swedish Massage
• Deep Tissue Massage
• Lymphatic Massage
• Sports Massage
• Hot Stone Massage
• Reflexology (Hands & Feet)

Approach to Wellness

Joebet’s passion for helping others achieve optimal wellness is at the core of her practice. With a deep understanding of the human body, she has built a strong reputation for personalized care, ensuring that each session is tailored to the individual’s specific needs. Her holistic approach promotes relaxation, pain relief, and overall well-being, making her an expert in therapeutic healing.

Professional Experience & Client Care

Joebet has extensive experience in treating clients with mild pain, utilizing targeted techniques to enhance recovery and improve long-term comfort. She also provides follow-up care, ensuring lasting relief and continued progress for her clients.

Personal Interests

Beyond her professional life, Joebet enjoys playing musical instruments, reading, and staying active through sports and exercise to maintain her own well-being and energy.

Conception Alzona

Aesthetician and Massage Therapist – Physio Pain Solutions

Conception Alzona is a talented Aesthetician and Massage Therapist at Physio Pain Solutions, where she brings a deep passion for beauty and well-being to her work. With her extensive training and love for helping others, Conception is dedicated to providing high-quality treatments that promote relaxation and healing.

Education & Experience

Conception’s journey in the beauty and wellness industry began at the Gordon Robertson Beauty Academy in Quebec, where she gained a solid foundation in aesthetics. She further advanced her knowledge by completing her Therapeutic Massage studies at Ikra Ecole Montreal.

In addition to her education, Conception holds a RITMA certification, which recognizes her as a qualified and professional massage therapist in Canada. This certification highlights her dedication to upholding high standards in the massage therapy field.

Specialization

Conception is highly skilled in a variety of therapeutic techniques, including Thai Massage and Hot Stone Massage. These specialized therapies allow her to offer unique, tailored treatments that help restore balance and provide deep relaxation for her clients.

Passion for Massage & Beauty

What truly sets Conception apart is her passion for both massage therapy and beauty. She genuinely enjoys what she does and is committed to making every client feel their best, whether they are looking for relaxation, pain relief, or rejuvenation. Her expertise, combined with her love for the craft, makes her an invaluable asset to the team at Physio Pain Solutions.

Chloé Nell Dupont

Kinesiologist – Physio Pain Solutions

Professional Qualifications and Credentials

Chloé Nell Dupont holds a Bachelor of Science in Kinesiology from McGill University and is accredited by the Fédération des Kinésiologues du Québec (FKQ).

Professional Background and Areas of Expertise

With experience working with individuals of all ages, from young children to seniors in their 90s, Chloé has developed a deep understanding of movement, rehabilitation, and fitness. She has worked in a CHSLD (long-term care facility), helping clients maintain a good quality of life in their final years, and has also supported children in becoming more physically active. Her diverse background has equipped her with the skills to develop personalized, effective programs that cater to clients at different life stages, ensuring that everyone can improve their physical health in ways that meet their unique needs.

Personal Interests and Hobbies

Outside of her professional life, Chloé enjoys studying the Old Testament, watching Disney movies, spending time with friends, tutoring, and traveling. These activities allow her to recharge, connect with others, and continue learning and growing both personally and professionally.​

Simranjeet Kaur

Clinic Assistant – Physio Pain Solutions

Current Position

Simranjeet Kaur is the Clinic Assistant at Physio Pain Solutions, where she plays a vital role in ensuring the smooth operation of the clinic. Her responsibilities include filing insurance claims, submitting CNESST, SAAQ, and IVAC documents, and maintaining clinical records. She also manages appointments and schedules for therapists, helping to optimize clinic efficiency and client experience.

Experience & Skills

With nearly two years of experience in the field, Simranjeet has developed a strong understanding of clinic operations and takes pride in her work. She thrives on the daily challenges her role presents and is always eager to learn and grow professionally.

Education & Ongoing Development

Simranjeet studied Medical Assistance at Collège Supérieur de Montréal and is currently enrolled in a French course while exploring new skills. She is committed to continuous education and plans to pursue further studies to expand her knowledge and expertise in the healthcare field.

Personal Interests & Hobbies

Beyond her professional life, Simranjeet has a passion for learning and is always open to trying new things. She is an animal lover who enjoys spending time with pets whenever possible. Additionally, she has a keen interest in sports and finds fulfillment in helping others, which motivates her to keep growing personally and professionally.

A music enthusiast, she loves listening to music and watching movies in her free time. She is also passionate about traveling, enjoying the opportunity to explore new places and experience different cultures whenever she gets the chance.

Eman Acosta

Bookkeeper – Physio Pain Solutions

Eman Acosta earned a Bachelor of Science in Mathematics in the Philippines before furthering his education in Canada by completing a Computer Accounting Certification in Montreal.

As the Bookkeeper at Physio Pain Solutions, Eman plays a vital role in ensuring the clinic's financial operations run efficiently. He is responsible for maintaining accurate financial records, managing day-to-day bookkeeping activities, assisting with accounting processes, and supporting the clinic's overall administrative and financial success. His strong analytical abilities, meticulous attention to detail, and commitment to accuracy contribute to effective financial management and operational excellence.

With a solid foundation in mathematics and accounting, Eman approaches his work with professionalism, integrity, and a solutions-oriented mindset. He is dedicated to maintaining organized financial systems that support the clinic's continued growth and high standard of patient care.

Outside of work, Eman enjoys traveling, exploring new technologies and skills, staying physically active, and spending quality time with family and friends.

Youssef Faraj El Abed

Certified Massage Therapist – Physio Pain Solutions

Youssef Faraj El Abed is a Certified Massage Therapist who completed over 1,120 hours of professional Massage Therapy training at the Lachine Vocational Training Centre. He is a proud member of the Regroupement des Massothérapeutes Professionnels du Québec (RMPQ) and is dedicated to providing personalized, evidence-informed care that helps patients reduce pain, restore mobility, and achieve their rehabilitation goals.

In addition to his massage therapy practice, Youssef volunteers at Physio Pain Solutions, where he collaborates with the rehabilitation team and further develops his clinical skills in physiotherapy.

Youssef earned his Bachelor's Degree in Physiotherapy from La Sagesse University, Lebanon, in 2017 and has been a member of the Lebanese Order of Physiotherapists since 2018. He is currently pursuing licensure with the Ordre professionnel de la physiothérapie du Québec (OPPQ).

With a strong foundation in physiotherapy and rehabilitation, Youssef has experience managing a wide range of conditions, including post-operative rehabilitation, musculoskeletal disorders, sports-related injuries, and age-related mobility concerns. He is passionate about helping individuals regain function, improve movement, and maintain an active, independent lifestyle through hands-on treatment, patient education, and individualized care.

Youssef believes in treating every patient with compassion, professionalism, and respect, tailoring each treatment plan to meet their unique needs and support long-term recovery and overall well-being.

 Nebras Omrani

Administrative Assistant – Physio Pain Solutions

Nebras Omrani is an Administrative Assistant at Physio Pain Solutions, where she is dedicated to delivering exceptional patient service and creating a welcoming, organized, and efficient experience for every patient. She holds a Diploma of Vocational Studies (DVS) in General Secretarial Studies and an Attestation of Vocational Specialization (AVS) in Medical Secretarial Studies, providing her with a strong foundation in healthcare administration.

In addition to her role at Physio Pain Solutions, Nebras serves as a Unit Coordinator at a hospital in Montreal, where she has developed extensive experience in medical administration, patient coordination, appointment scheduling, medical documentation, and supporting multidisciplinary healthcare teams. Her exceptional organizational skills, attention to detail, and compassionate approach enable her to effectively coordinate daily operations while ensuring patients receive outstanding service.

Nebras is passionate about creating a positive patient experience from the very first point of contact. Her professionalism, efficiency, and friendly demeanor help foster a supportive environment where patients feel valued and cared for throughout their rehabilitation journey.

Outside of work, Nebras enjoys swimming, listening to and playing music, and spending quality time with her family and friends.

Mae Ann Bartolo-Galleto (Maya) 

Certified Massage Therapist – Physio Pain Solutions

Mae Ann Bartolo-Galleto, affectionately known as Maya, is a Certified Massage Therapist who completed her Swedish Massage Certification at Académie Om. She is passionate about helping clients relieve pain, reduce stress, restore mobility, and enhance their overall well-being through personalized, therapeutic care.

Maya has advanced training in Thai Massage, Cupping Therapy, Prenatal Massage, and Sports Massage, allowing her to tailor each treatment to the unique needs of her clients. Whether supporting expectant mothers, active individuals, or those recovering from injury or chronic muscle tension, she is committed to providing safe, effective, and evidence-informed treatments that promote healing and recovery.

Maya believes that exceptional massage therapy goes beyond technique. She approaches every treatment with compassion, empathy, patience, active listening, and genuine care, creating a comfortable environment where clients feel heard, respected, and supported throughout their wellness journey. Every treatment is thoughtfully designed with purposeful techniques to help reduce pain, improve function, and promote long-term health.

Dedicated to professional excellence, Maya continually expands her knowledge through ongoing education and advanced training to ensure her clients receive the highest standard of care. Her goal is to empower every individual to move better, feel better, and enjoy a healthier, more active lifestyle.

Jad Sahyoun

Kinesiologist – Physio Pain Solutions

Professional Qualifications and Credentials

Jad Sahyoun holds a Bachelor of Science in Exercise Science.

Professional Background and Areas of Expertise

Jad blends hands-on kinesiology with a deep background in combat sports and strength training. As a competitive boxer, he understands injury, load management, and the demands of pushing the body to perform. He works with clients of all levels, from people returning to movement after pain or injury to athletes chasing higher performance, and builds personalized programs that meet each person where they are. His focus is simple: reduce pain, restore function, and help clients move with confidence again.

Personal Interests and Hobbies

Outside the clinic, Jad trains and competes in boxing, plays tennis and football, and is preparing for graduate studies in physiotherapy. He enjoys staying active, learning constantly, and helping the people around him move and feel better.

Mouna Benouahi

Clinic Assistant, Physio Pain Solutions

Mouna Benouahi is a dedicated and compassionate Clinic Assistant with a strong background in medical and dental administration. With experience in patient reception, appointment scheduling, file management, billing, and administrative coordination, she plays an important role in ensuring that our clinic operates smoothly and that every patient feels welcomed and well cared for.

Education and Training

Mouna holds a DEP in Medical Secretarial Studies from Higher College of Montreal, an ASP in Medical Secretarial Studies from Sherbrooke Higher College, and has completed dental secretarial training with Pro-Santé. She also holds a Professional Bachelor’s Degree in Administrative Management from Morocco.

Approach to Patient Care

Organized, responsible, versatile and attentive, Mouna enjoys working directly with patients and contributing to a positive healthcare experience. She is passionate about the healthcare field and continuously strives to learn, develop her skills, and provide professional and compassionate service to every patient.

We are pleased to have Mouna as part of our team and appreciate the warmth, professionalism and care she brings to our clinic each day.